Privacy Policy
How Tackle Shop collects, uses and protects your personal information when you shop with us or get in touch.
01Who we are
This website, tackleshop.ie, is operated by Tackle Shop (Proprietor: Noel Kavanagh), Unit 5, Jim Power Industrial Estate, Tramore Road, Cork T12 FV58, Ireland. For the purposes of the EU General Data Protection Regulation (GDPR) and the Irish Data Protection Acts 1988–2018, Tackle Shop is the data controller of the personal data described in this policy.
We respect your privacy. This policy explains what information we collect when you visit our website, place an order or contact us, how we use it, and the rights you have.
02Information we collect
Information you give us
- Order details – name, billing and delivery address, email address, phone number and the products you buy.
- Account details – if you create an account: your login email, password (stored encrypted) and order history.
- Enquiries – the details you send through our contact form, by email or by phone.
Information collected automatically
- Technical data such as IP address, browser type, device and pages visited, collected through cookies and server logs.
- Basket and session information so the shop works correctly.
Payment card details: payments are processed securely by PayPal. We never see or store your full card or bank details.
03How we use your information
| Purpose | Legal basis |
|---|---|
| Processing and delivering your order, sending order and delivery updates | Performance of a contract |
| Answering your questions and providing customer service | Legitimate interests / contract |
| Handling returns, refunds and warranty claims | Contract and legal obligation |
| Keeping accounting and tax records | Legal obligation |
| Keeping our website secure and preventing fraud | Legitimate interests |
| Sending news and offers (only if you opt in) | Consent – you can withdraw at any time |
We do not sell your personal data, and we do not use it for automated decision-making.
05How long we keep it
- Order and invoice records – 6 years, as required by Irish tax law.
- Customer accounts – until you ask us to close your account.
- Enquiries – up to 2 years after our last contact, unless they relate to an order.
- Marketing preferences – until you unsubscribe.
06Cookies
Our website uses cookies – small text files stored on your device:
- Essential cookies keep your basket, login and checkout working. These cannot be switched off.
- Analytics and marketing cookies help us understand how the site is used and improve it. These are only set with your consent.
You can change or withdraw your consent at any time through your browser settings or our cookie banner (where shown).
07Your rights
Under GDPR you have the right to:
- Access the personal data we hold about you
- Have inaccurate data corrected
- Have your data erased (“right to be forgotten”)
- Restrict or object to how we use your data
- Receive your data in a portable format
- Withdraw consent at any time, where we rely on consent
To use any of these rights, email admin@tackleshop.ie. We will reply within one month. If you are unhappy with how we handle your data, you can complain to the Data Protection Commission at www.dataprotection.ie.
08Keeping your data safe
Our website uses SSL encryption (look for the padlock in your browser). Access to customer data is limited to people who need it, and we use secure, reputable providers for hosting and payments.
09Changes & contact us
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated at the top.
Questions about this policy?
Our team in Cork is happy to help – get in touch and we will reply as soon as possible.
